Tuesday, February 27, 2007

Fax detection problems

If you use an enhanced voicemail service or any system for all your calls that also detects fax tones, but you don't need the fax detection you should consider turning that feature off, if possible. Background noise or things can sometimes make the fax dection system think a regular voice call is a fax call. It is pain to the caller the first time, but if they hang up and call bck again, and the same background voice triggers the fax tones again, they're probably going to give up and may never call you.

If you need the fax detection, that's fine. But many people have seperate fax lines so they really don't need the detection system which could malfunction. This is just a very small tip, but it might be helpful!

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