Releasing & Protecting your #

At TollFreeNumbers.com we try to do a better job of releasing toll free numbers, or processing the transfer requests than anyone else in the industry. Most other phone companies drag their feet but we put a higher priority on this than even new orders and usually process all requests the same day we receive them, usually within a couple hours. We also release them in real time when carriers call and ask us to. That's because it's really the whole idea of our service is to bring the number to another carrier for the ongoing service.

We also have to protect our customers more than most other carriers. Our customers come to us to get numbers that are very important to them and they are often very valuable. So we have to protect our customer's numbers, and even the identity of our customers. We don't give out the customer information in any form without their consent.

We also don't allow other phone companies to yank numbers from us without providing an appropriate resporg change form or the correct customer information. Our customers give us the authority to yank numbers back if they are taken without verifying that they were taken by the correct party. We are very quick to release numbers but we also can't allow any numbers to be taken without providing the appropriate information to us.

I just thought I'd mention this because we had a phone company yank a number from us yesterday and we are happy to release them asap, but can't allow anyone to simply take numbers without being able to confirm that they are being taken appropriately. Most of the time if the name doesn't match, there is a valid reason and with some communication it can easily be resolved. But we are also here to protect our customers numbers so please respect that and we'll be happy to work with you as much as possible.