Saturday, February 10, 2007
Sale on Backorders
Any backorder requested between today, February 10th and midnight on February 15th will be discounted $50. This only applies to requests placed between the 10th and 15th regardless of the actual time they come out of the aging process. We have a new database updated today and are sending out 20,000 email search results. So don't delay because any good number in a popular category it's probably on at least hundreds or even thousands of other emails.
We're doing this to promote our new backorder system because on the 15th we're going to update the system and any backorders placed before then will be taken out of availability for the rest of the month. If this goes well, we might keep this sale going to give people an incentive to respond quickly to the 800 WATCH emails.
Better Backordering
We've added a long overdue feature to the backorder process that allows backorders to be removed from availability after they're backordered. We've struggled with the management of the backorder list for some time, because the best numbers are often backordered by multiple customers. The more we've grown the bigger that issue has become. And since we can only accept a backorder from the first customer to request a number we often have to cancel backorders for numbers that have already been requested.
This means that if a number gives you a link to backorder it, unless it was just taken within the past couple days since the last update, it's really available to backorder. These databases are bigger than most people realize and since they are kept in several different systems processing changes turns into a nightmare, trying to keep everything flowing smoothly and quickly. But we've come up with a very important enhancement to the system so that we now suppress numbers that have already been back ordered from the 800 WATCH system. This will save a lot of unnecessary work on our part as well as a lot of frustration on the user's part.
This also means we really need to add a new product we've been hoping to add for a long time now, a Premium, Earlybird 800 WATCH. The regular 800 WATCH is truly one of a kind dd goes out to 20,000 or so people now, which means that the things on your list may be sent to thousands of people interested in this phone number business. That means that goes out to a select list of premium 800 WATCH subsides. We'll probably be announcing that advanced sign ups for that with a lot more next month.
As with everything we do, our goal is just to help you find the best possible and since things come and go all the time, this is the only real way to stay on top of all the possibilities. There is also a much higher turnover rate for this than there is for most other comparable items because it's harder to recognize good numbers than it is to recognize good domain names, for example. And this combined with some internal improvements in the backorder process should really make a big difference for our customers.